Cancelling
Cancel whenever you like, from Your account → Manage or cancel subscription. It takes a few seconds and needs no email to us. You keep access until the end of the period you have already paid for, and you are not charged again after that.
Your right to withdraw: 14 days
We are established in France, so EU consumer law applies. You normally have 14 days to withdraw from something bought online and get your money back.
Digital content is the exception: that right ends once you start using the content, if you asked to start immediately and acknowledged losing the right to withdraw. A subscription here unlocks the games the moment it is paid for, which is exactly that situation.
We would rather not hide behind the technicality. If you change your mind within 14 days and have barely used it, we refund you. Write to evanjackman06@gmail.com from the address on the account.
When we refund
- You changed your mind within 14 days and have hardly used it.
- You were charged twice, or charged after cancelling.
- The service was substantially broken for a meaningful part of what you paid for.
- You bought the wrong plan by mistake and tell us reasonably promptly.
When we probably will not
- You used it for months and then decided you were done — cancel instead, and keep what is left.
- You do not like the questions. Six games are free precisely so you can judge that before paying.
Lifetime purchases
A lifetime purchase is a single payment with nothing to cancel. The same 14-day change-of-mind applies; after that it is yours, including every game added later.
How to ask
Email evanjackman06@gmail.com from the address on the account, saying what happened. We aim to reply within a few days. Refunds go back to the card you paid with and typically take five to ten days to appear.
If you would rather ask your bank first, please contact us instead — a chargeback costs us a fee on top of the refund and takes far longer for you.